Shipping policy

We aim to dispatch your order within 3 working days, we are unable to facilitate express shipping.  If you are in need of your purchase quickly then please contact us first via WhatsApp on 07766 437711 and we can advise of the earliest possible dispatch date.

BigPupStuff is an independent online pet store and is made up of only one person - me. Kelly Stewart. I do everything: purchasing, packing, shipping,  marketing, social media and customer service. I also work night shift as a Registered Nurse Practitioner.